FREQUENTLY ASKED QUESTIONS
Below are a few of our frequently asked questions (FAQ).
If you cannot find the information you are looking for, please do not hesitate to contact us - we are here to help!
I WANT TO LEARN TO DIVE
Awesome, we can help you there. You need to sign up for the Open Water Diver program. The program is some self study before you come to us, followed by three days of training. Upon completion you will be trained and certified to 18mtrs.
The certification card you receive is yours to keep for life and globally recognised, your ticket to dive the world!
HOW DO I ACCESS MY ONLINE TRAINING?
The SSI digital Training System sets the standard in diver education, with comprehensive, first-rate videos, illustrations, and photos that connect your training to real-world dive experiences.
They make learning engaging, interactive, and fun. Once you are registered for your course you will receive a email from DiveSSI, sign into your profile and then follow the prompts
DO I NEED A MEDICAL TO DIVE?
The purpose the SSI Medical Questionnaire is to find out if you should be examined by your doctor before participating in recreational diver training.
A "YES" response to a question does not necessarily disqualify you from diving.
A "YES" response means that there is a pre-existing condition that may affect your safety while diving and you must seek the advice of your physician prior to engaging in diving.
WHAT EQUIPMENT DO I NEED?
Aotearoa Dive provide all standard diver equipment for all our training programs, this includes mask, snorkel, fins, 7mm wetsuit, hood, boots, buoyancy compensator (wing style), regulators, computer, gauge, compass, whistle and surface marker buoy.
We do recommend you purchase your own fins, mask, gloves and snorkel as these personal items will guarantee comfort and fit. We offer special rates to all our students so you can save money when you train with us. Check out our online store by CLICKING HERE.
I'M SCARED OF SHARKS!
Unfortunately global shark numbers are massively declining mainly due to cruel shark finning practices, your very unlikely to see one in the ocean and as for our fresh water sharks, well they are just super friendly and cute !
If you would like to learn more about these incredible animals and learn to love them instead of fearing them, sign up for our shark ecology program today.
More details can be found by clicking here.
and complete our free Blue Oceans program by clicking here
I'M NERVOUS ABOUT DEEP WATER
Don't worry, when you learn to dive you are not going to be thrown into any deep water!
The "learn to dive" Open Water diver program is carefully designed to build your confidence and skill set.
You begin the program in a swimming pool, waist deep water, you then progress to deep (2mtr) end of the pool. From here you will dive open water and progressively begin to dive deeper as your confidence grows. Your final dive of the program will be your deepest (approximately 14mtrs) but by then you will be well equipped, skilled and have the confidence to want to explore deeper still.
HOW CAN I VERIFY MY DIVES?
Logging all your dives is essential and the sign of a well trained and disciplined diver. This is one of the more frequently asked questions we get asked, and you can easily very all your dives by either of the following:
Scan the QR code next time your in our store
Scan the QR code on our brochures and business cards
Scan the QR code on our contact page CLICK HERE
For more information, please watch the video.
HOW DO I USE THE APP QR CODES?
On the MySSI app, you can easily add buddies, verify dives (as professional) or share your dive details with them to make logging dives seamless.
Here's how to use the universal QR codes and scanner on your mobile device.
HOW DO I ACCESS MY CERTIFICATION CARDS?
Have you ever gone on a dive trip and realised you cannot find your certification cards?
With the MySSI App, you'll have them easily accessible all in one place, in your phone/mobile device.
Watch the video to find out how to access them.
HOW OFTEN SHOULD I GET MY SCUBA EQUIPMENT SERVICED?
This very much depends of how much diving you are doing and how well you are cleaning your equipment after each dive.
The safest approach is to get all your equipment serviced every year or at least inspected by a professional. If you haven't dived it much or are unsure if it requires servicing, have your equipment inspected by a certified and experienced dive technician. They will be able to advise if any maintenance work is required.
Dive equipment that needs regular servicing includes;
SCUBA regulators
Buoyancy compensator
SCUBA cylinder and valve
Dive computer
I'M INTERESTED IN BECOMING A DIVE PROFESSIONAL BUT NOT SURE IF ITS FOR ME?
Becoming a dive professional transforms passion into purpose. You’ll share the life-changing wonder of the ocean and empower others to explore safely. With the ocean as your office, you’ll work in paradise, forge unforgettable connections, and join a global community dedicated to conservation. It’s not just a career—it’s a lifestyle of freedom, discovery, and inspiring others to fall in love with the underwater world.
Find our more by clicking here
